Error code descriptions

Modified on Wed, 2 Oct at 4:59 PM

This table describes error codes that the LCD may display.

Fault Code	Fault Description	Troubleshoot Suggestions
1	Leakage	Check whether the charging connector and it's cable are damaged or wet and try charging again. Check for any water damage on the charger or installation.
2	Overcurrent	Check whether the charging cable is connected properly and try charging again. Check EV OBC.
3	Ground Disconnected	Check whether PE is securely connected to the input terminals and try charging again. Check for any installation faults.
4	Overvoltage / Undervoltage	Make sure input cables are secured properly in the terminals. Check input voltage with an external device. Check if voltage drops in input when load is applied.
5	Contactor Fault	Check whether there are any loose Contactor cabling inside the device. Restart cahrger with the MCB and try charging again.
6	Abnormal CP	Check whether the charging cable is connected properly and try charging again.
7	Socket Lock Fault	Pull out the charging cable, plug back in and try charging again.
8	Over Temperature	Ambient temperature over 50℃
9	Emergency Stop	Check wheter the (optionally installed) Emergency Stop button is pressed.
10	Tamper Detected	Check wheter the front cover is properly closed (Tamper sensor optionally installed).
11	Energy Meter Fault	Check whether communication cable is correctly connected and secure. Make sure meter's baudrate is 9600.
13	Modbus Communication Fault	Turn off DLB Mode using Morek EV Tool app if CT-Hub is not used.